F.A.Q

The cost of an eye test depends on your eligibility and where you choose to have it. A private eye test costs £45, whereas an NHS eye test is free for qualifying individuals. You may qualify for an NHS-funded eye test if you meet certain criteria, such as being over 60, being diabetic, or receiving specific benefits. Always check with your optician to confirm eligibility or for further details contact us on ​twinseyecare@gmail.com. We do not charge for the initial call-out fee. ​There are no hidden fees and eveything will be explained before the booking is confirmed. 

You should aim to have completed the pre-visit questionaire for the optician who does your eyetest. This will simply allow the optometrist to understand your medical history, any symptoms you're experiencing and find solutions for you. We will send this to your email when you confirm your booking with us or you can visit out "The Legal Stuff" page and it will be under "Pre-Visit Questionnaire"

It may be useful to bring your spectacles or/and spectacle prescription with you to the eye test.  

Otherwise, sit back and relax and we'll handle the rest!

As a domiciliary optician, the primary focus is on providing eye care services to individuals who are unable to visit a high-street optician due to mobility issues, age, or health conditions. Key services typically include:
1. Comprehensive Eye Examinations - Conducting thorough eye tests at the patient's home or care facility. Assessing vision and checking for conditions such as glaucoma, cataracts, or macular degeneration.

2. Prescription Glasses - Providing prescriptions based on the eye test. Assisting with frame selection from a mobile range of glasses. Delivering and fitting the glasses once they are ready.

3. Specialized Low Vision Services - Advising on and providing solutions for individuals with visual impairments, such as magnifiers or other low-vision aids.

4. Referrals and Advice - Referring patients to specialists or hospitals if serious eye conditions are detected.Providing advice on maintaining eye health and managing specific conditions.This service aims to ensure that individuals who may otherwise struggle to access eye care receive the same high standard of attention and treatment in the comfort of their home or care environment.

Not to worry! Call us on 07428065445 and ask for Hamzah or e-mail us on twinseyecare@gmail.com and we will aim to respond within 72 hours. 

Thank you 

Pricing and Options for Glasses

• Single Vision Lenses: Prices start at £45, including a selection of frames from our range. Prices can go up to £200
• Varifocal Lenses: From £70 (frame not included).
• Bifocal Lenses: From £45 (frame not included).
• NHS Benefits: If you qualify for an NHS-funded sight test and spectacle voucher, you can choose from a range of frames and lenses, including varifocal and bifocal options, to receive a free pair of glasses!
• Additional Options: We offer a variety of tints and coatings to enhance your lenses, available at an additional cost. 

Please do have a look at our brochure which will show you all prices of the services we provide.

You will find our brochure in our "The Legal Stuff" page and it will be under "Our Brochure".

We always try our best to do an amazing job for you but sometimes things do not go as planned. If you are unhappy, please let us know! We want to make it right and most importantly make you happy!

Visit our "The Legal Stuff" page and you will see the relevant documents that are easily downloadable. Once completed, send the document over to twinseyecare@gmail.com or if you have any issues you would like to discuss, call us directly on 07428065445 and ask for Hamzah or call 07999324341 and ask for Rameez.

If you want to leave a compliment for a job we have done, we would love to hear about it! Please fill out the form on "The Legal Stuff" page and send it to Twinseyecare@gmail.com

We aim to reply within 72 hours upon recieving any email/request 

Thank you 

We will first ask you some relevent questions regarding your health, vision and the history of your health. We will discuss the Pre-Visit Questionnaire form you may have filled out before the eye test.

We will then run a few preliminary tests that we will explain to you on the day.

We will then assess the vision. We will use a series of lenses and a light to examine and assess your vision to get it as clear as possible. We will assess both your distance and near vision.

We will then look at the health of your eye using portable and specialised equipment to ensure that your eyes are in tip-top shape and if there are any issues, we will discuss them with you at the end of your appointment.

If you have any questions about this then do not hesitate and contact us on Twinseyecare@gmail.com or call us on 07428065445 and ask for Hamzah